Sam Slay

1. Stakeholder Surveys – You must determine a base line for your employees. You should conduct a series of surveys designed to find out what your employees know, what they don’t know and what they think they know. First, do they understand the true mission of your organization? If you think so then think again, because making money is not the mission. The mission is providing a product or service that customers will buy. Do they know the vision or the mantra of the owner(s)? These questions will take careful crafting before you distribute a survey of any kind. I do recommend that this first survey be done anonymously online, through a service like (Survey Monkey, Constant Contact, etc.) You must learn your employees, no matter how many you have. (1-1000).

Often times while trying to make a point the thought escapes me. As a result I’ll ask someone to wait a moment, so I can reclaim my train of thought. Moments later I’m able to recall the thought and continue.

Thoughts, like trains, travel on tracks but sometimes they jump them. Sometimes when we speak to people they may not be traveling our track. Our message can be easily lost or misunderstood. True communication isn’t always easy because you must evaluate the message you’ve sent. Communication is statistically the number one problem in every organization, but did you know it is the number one solvable problem as well?